Returns & Exchanges
At Tuco Kids, we want your little ones to love their natural glow, so we offer a hassle-free 14-day return policy for any unused and unopened skincare products. If a formula isn't the right fit, our team is here to ensure a smooth exchange or refund process.
Initiate Your Request
Log into your account or use our contact form to submit a return request with your order number and reason for return within 14 days of delivery.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing