Frequently Asked Questions
Everything you need to know about caring for your little ones with Tuco Kids.
Are Tuco Kids products safe for sensitive skin?
Yes, all our products are dermatologically tested, pH-balanced, and formulated with 100% natural actives specifically for children's delicate skin.
Do your products contain parabens or sulfates?
Absolutely not. We maintain a strict 'no-nasties' policy, meaning our formulas are free from parabens, sulfates, phthalates, and artificial dyes.
How long does shipping take?
We typically process orders within 24 hours. Depending on your location, your Tuco Kids package should arrive within 3 to 5 business days.
What is your return policy?
We offer a 15-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team immediately for a replacement.
Can these products be used on infants?
While our products are gentle, they are specifically formulated for kids aged 3 and up. For infants, we recommend consulting with your pediatrician first.
Are Tuco Kids products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We never test our products or ingredients on animals.